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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zack T

Zack T

July 27, 2025

5  out of  5
rating by Zack T
"I recently bought a mountain cabin in the area and needed to add insurance on it. I am not from the area but I found this agent on Google, and reached out. They were extremely fast getting a quote done for me over the phone and I was able to do all of the paperwork via email and digital forms without having to go to their office. Jessica was very helpful and professional. Definitely recommend."
We responded:
"Thanks a ton for your Google Review Zack! I’m glad you picked Adam Sterken State Farm as you do have many choices when it comes to insurance options. Thank you for your recommendation!"
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Amanda Farrell

July 25, 2025

5  out of  5
rating by Amanda Farrell
"Jessica was extremely helpful and thorough! Highly recommend her services. Not only did she get everything I needed done, she was very pleasant."
We responded:
"Thank you for taking the time to provide Adam Sterken State Farm Agency a 5 Star Review! Thank you for your recommendation and we are here for you when you need us!"
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Gonzalo Vazquez

July 18, 2025

5  out of  5
rating by Gonzalo Vazquez
"Thank you Jessica for your awesome customer service skills, your knowledge and understanding your customers needs. You have save me money and gave me better coverage for my home, business and vehicle Insurance. Happy to have you as my agent!"
We responded:
"Thank you Gonzalo, for your review of Adam Sterken State Farm! Thank you for choosing us for both your personal and business needs!"
Profile photo of Crystal Vazquez

Crystal Vazquez

July 18, 2025

5  out of  5
rating by Crystal Vazquez
"I have had the pleasure to work with Jessica from State Farm insurance! She was very knowledgeable, great and friendly customer service. I went to her first for my business insurance. All has worked well that I decided to bring my vehicles here as well to be insured (June) . And I just now added new home Insurance! She gain my trust , business and gave me peace of mind to have all on one place! I highly recommend her to family and friends!"
We responded:
"Crystal, thank you! Your 5 star review of Adam Sterken State Farm means so much to us. Thank you for your recommendation!!"
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Natalie Ward

July 16, 2025

5  out of  5
rating by Natalie Ward
"Jessica has been such a big help! She always makes sure my questions are answered and that I’m happy with my coverage! Highly recommend!!"
We responded:
"Thank you for your Google Review Natalie! 5 stars means a lot! Jessica is a key part of our agency and we’re thankful for her. Adam Sterken State Farm Agency looks forward to serving you and being there when you need us!!"
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CAROLINE DULA

July 15, 2025

5  out of  5
rating by CAROLINE DULA
"Jessica is the best agent to work with! Any issue I have she is always there to help even when it’s on her vacation!!"
We responded:
"Thank you Caroline for your ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ review of Adam Sterken State Farm! Glad we can be there when you need us most! "
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Vernon Yount

July 9, 2025

5  out of  5
rating by Vernon Yount
"Wonderful, friendly and very helpful people. Really saved me money on my auto and home insurance and increased coverage on both policies. When you need insurance, you must check with them for great coverage."
We responded:
"Wow! Thank you so much for your thoughtful review! We’re excited to serve and for the opportunity! Thank you for choosing Adam Sterken State Farm!"
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kirk setzer

June 27, 2025

5  out of  5
rating by kirk setzer
"Adam and his office have been great to work with and always on top of it. Great rates and updated my policies to ensure I was fully covered. Highly recommended!!!"
We responded:
"Thank you Kirk, for your review of Adam Sterken State Farm!! It’s a pleasure to serve you and your family. Thank you for the opportunity. "
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Dory Crossfield

June 25, 2025

5  out of  5
rating by Dory Crossfield
"Incredible customer service from Adam and his staff, on top of things and of course the rates are the lowest I've ever had. Look no further."
We responded:
"Thank you Dory! It’s a complete joy to be your agent! Adam Sterken State Farm is here whenever you need us!"
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Rebecca Poer

June 10, 2025

5  out of  5
rating by Rebecca Poer
"My car had to be towed a short distance due to a mechanical breakdown. I called the agent's office to get specifics of my policy's towing procedures. These were provided efficiently and courteously by the receptionist. My claim was processed quickly and I received a check the next day. I am very pleased."
We responded:
"I’m sorry for your breakdown but happy to hear of your experience! We’re glad to be here when you need us! Thank you for allowing us to serve and thank you for your review!"
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Michael Pennell

March 14, 2025

5  out of  5
rating by Michael Pennell
"Very knowledgeable and took the time to go through and find all the discounts that was available to me ."
We responded:
"Thank you for your review Michael! Thank you for giving us the opportunity to be your trusted insurance agency. "
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Anthony Dixon

March 12, 2025

5  out of  5
rating by Anthony Dixon
"Grant has been a wonderful resource for me over the years, providing excellent insurance recommendations for both my personal and business needs."
We responded:
"Thank you for your 5 star review Anthony. That you for giving us the opportunity to serve! "
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James Moreland

March 11, 2025

5  out of  5
rating by James Moreland
"Very friendly and prompt response. Very competitive rates as well"
We responded:
"Thank you for your Google review of Adam Sterken State Farm Insurance! Thank you for the opportunity to be your State Farm Agent!"
Profile photo of Matt Spears

Matt Spears

March 4, 2025

5  out of  5
rating by Matt Spears
"Outstanding, customer service above and beyond. Rates are great saved me money with the same coverage and increased home owners."
We responded:
"Thank you Matt! I’m happy we were able to save you some $ and that you’re happy with our customer service! Adam Sterken State Farm will be there when you need us!"
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Laura English

March 4, 2025

5  out of  5
rating by Laura English
"Provides exceptional care and attention to each customer as an individual. Always very responsive with any questions or concerns."
We responded:
"Thank you for your 5 star review Laura! This means a lot to us and we’ll continue to focus on exceptional customer service! "
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Diane Kilby

March 3, 2025

5  out of  5
rating by Diane Kilby
"Very polite and efficient!!!"
We responded:
"Thank you Diane! Your review means a lot to us and we appreciate you taking the time to leave that for us. At Adam Sterken State Farm, we take pride in exceptional customer service experience. "
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Chelsie Hoffman

February 26, 2025

5  out of  5
rating by Chelsie Hoffman
"Working with State Farm, specifically Jessica, has been a delightful experience! She provides exceptional service and peace of mind. Everyone I have spoken with is very friendly and knowledgeable. They go above and beyond!"
We responded:
"Thank you Chelsie! Thank you for your review of Adam Sterken State Farm. We appreciate the opportunity to serve! "
Profile photo of Marla Ford

Marla Ford

February 24, 2025

5  out of  5
rating by Marla Ford
"Brooklyn Coffey at Adam Sterken State Farm Office in Lenoir NC was very helpful and friendly."
We responded:
"Thank you Marla, for your 5⭐️ review of Adam Sterken State Farm! Brooklyn is an important part of our team and is great at customer service! Thank you for your business with us. "
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Kellye Pape

February 17, 2025

5  out of  5
rating by Kellye Pape
"Great experience switching providers. Adam and Jessica were very responsive and helpful in recommending coverages we needed plus saved us some $$ Win-Win"
We responded:
"We’re so thankful for your review of Adam Sterken State Farm! We’re also so thankful for the opportunity to earn your business. Thank you and we’ll be here when you need us!"
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Taylor Kirby

February 13, 2025

5  out of  5
rating by Taylor Kirby
"So helpful and great prices!!"
We responded:
"Thank you Taylor! We’re so excited for you and your new house!! Thank you for trusting us here at Adam Sterken State Farm"
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Caitlyn Kendall

February 13, 2025

5  out of  5
rating by Caitlyn Kendall
"Honestly these people have never done me wrong, they are super awesome and very caring. The first thing they have asked during any accident is, IS EVERYONE OKAY. They have not only provided me insurance, they have provided me security and reassurance that everything will be okay. I cannot stress this enough, if you do not have state farm please go get it. They go above and beyond for all their clients and speak with you as they are your family."
We responded:
"Thank you for the great review Kendall! Thank you for putting your trust in Adam Sterken State Farm. "
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Damian Tiller

February 13, 2025

5  out of  5
rating by Damian Tiller
"Great place Jessica is a great person and has helped in every way possible"
We responded:
"Thanks Damian! Yes! Jessica is a crucial part of our Adam Sterken State Farm team. We are here to serve! "
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Layla Watson

January 20, 2025

5  out of  5
rating by Layla Watson
"Very friendly, very communicative and very reasonable pricing for a young driver! Would recommend!"
We responded:
"Layla, thank you so much for your review. Thank you for trusting us for your insurance needs! "
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Sarah

January 15, 2025

5  out of  5
rating by Sarah
"Jessica and other staff members have been very helpful in finding the best coverage for my needs. Thank you!"
We responded:
"Sarah, thank you for your review of Adam Sterken State Farm! Thanks for trusting us with your insurance needs"
Profile photo of Rosa Zamora

Rosa Zamora

January 13, 2025

5  out of  5
rating by Rosa Zamora
"I am thankful for being able to get coverage with State Farm, they offered us the lowest new driver policy and were quick to get it set up."
We responded:
"Thank you for taking the time to provide us feedback! We appreciate you! "